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He loves to share his learnings and experience, and over the last 15 years has taught many others on the WSET diploma course, as well as training many Duty Free and Travel Retail operator teams around the globe.
His interest in the industry began with his family, whose involvement in the industry for over 50 years has given him additional insight and knowledge, particularly in the Middle East and Asia.
Nathalie’s main focus is looking after all the Global Key Accounts including Dufry, Lagadère, Heinemann etc.
She brings with her 18 years’ experience working in various roles within the drinks industry, most recently as Sales Service & Operations Manager for an International Brand company, prior to that she worked alongside Barry and Carmel in the Irish Wine & Spirits market.
With ARI he held a number of Senior Leadership Executive roles in Commercial Operations, Business Development, Procurement and Supply Chain, in Locations as diverse as Russia / CIS and North America.
He left ARI to Spearhead and to lead the expansion of Patron Spirits International as Vice President Global Travel Retail the expansion and development. John led the GTR Division where he was at the forefront in setting Patron’s international expansions strategy and developing Patron Tequila into a truly global brand within GTR.
John lives in Switzerland and is responsible for global sales.
Chief Marketing Officer
Justin’s working life began in Hong Kong with the British conglomerate Jardine Matheson. After ten years spent in Australia, Hong Kong and then Japan, in 2000 he joined the LVMH Group and moved to France. In 2005, Justin moved to the US, following his passion for wine to California to work in Napa Valley. An opportunity that was too good to miss brought him back to France to join the Remy-Cointreau Group, initially as the effective CMO of the Liqueurs & Spirits brands and then as CEO of Cointreau. In 2014, Justin moved to Singapore where he was tasked with setting-up the global Duty-Free operations for William Grant & Sons, the independent family whisky company. This was followed by four years as Managing Director, Asia for the Italian wines and spirits company, Campari, setting up a new RTM across the region. In 2021, Justin joined Actavia, a consulting firm specializing in RTM and brand building, initially in Singapore, before moving in August of 2022 to Dubai to set up their office there.
Diane commenced her GTR adventure in the Cruise Industry with Starboard Cruise Services, then transitioned into Airport Travel Retail, contributing to new projects with Aer Rianta International in Russia and Egypt. She served as the Commercial Director for Duty Free Caribbean at Dufry in Barbados and later returned to the cruise sector with Harding Retail, where she played a pivotal role in special projects outside the traditional Duty-Free landscape.
Born in Yorkshire and currently based in Miami, Diane focuses on managing Key Accounts in the Americas.
Ben has previously worked in Salesforce as part of the Business Development team. He has recently completed his masters in Marketing from Smurfit Business School.
Niklas was Purchase Director with Overseas Distribution Company and prior to that Category Sales Manager Liquor in Gebr. Heinemann. He brings a wealth of experience to the team at DFG.
Aisling previously worked in the wine business in Ireland as a key part of the Commercial team. Prior to this Aisling worked as a Business Analyst in L’Oreal. She is currently completing her ACCA Accountancy exams.
Rathdown Lackandarragh Enniskerry Co Wicklow Ireland A98 XY 49
info@dutyfreeglobal.com
